- Aerospace Digital Group
Privacy Policy
1. About this policy
Aerospace Digital Group respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you:
- visit AerospaceDigitalGroup.com;
- submit an enquiry through our contact form;
- contact us by email;
- interact with links to our portfolio properties or social profiles.
This website is operated by:
[Insert legal company name or sole-trader name]
Trading as Aerospace Digital Group
Email: hello@aerospacedigitalgroup.com
Registered or business address: [Insert address if required]
For data-protection purposes, the organisation named above is the data controller for information collected through this website.
2. Information we collect
We only collect information that is reasonably necessary to operate the website, understand its use and respond to enquiries.
Information you provide
When you use the contact form or email us, we may collect:
- your name;
- company name;
- email address;
- enquiry type;
- the ADG property connected to your enquiry;
- the contents of your message;
- any other information you choose to provide.
Website and technical information
When you visit the website, we may collect technical and usage information such as:
- IP address;
- browser type;
- device type;
- operating system;
- pages viewed;
- referral source;
- approximate location;
- time spent on the website;
- interactions with pages, buttons and links;
- cookie or similar device identifiers.
This information may be collected through server logs, analytics tools, security services and cookie technologies.
We do not currently collect:
- payment-card information;
- account passwords;
- customer login details;
- special-category personal data;
- information about children intentionally.
3. How we use personal information
We may use personal information to:
- respond to enquiries;
- manage business communications;
- assess partnership or portfolio opportunities;
- identify the relevant Aerospace Digital Group property for an enquiry;
- improve website content, structure and usability;
- understand how visitors use the website;
- monitor website performance;
- prevent spam, fraud, misuse and security threats;
- maintain appropriate business and compliance records;
- establish, exercise or defend legal claims where necessary.
We do not sell, rent or trade personal information.
We do not use contact-form information for unrelated marketing without an appropriate lawful basis.
4. Lawful bases for processing
Under UK data-protection law, we must have a lawful basis for using personal information and explain that basis in our privacy information.
Legitimate interests
We may process information where it is necessary for our legitimate interests in:
- responding to business enquiries;
- managing commercial relationships;
- operating and improving the website;
- understanding website performance;
- maintaining website security;
- protecting our business and digital properties.
We consider whether these interests are balanced against your rights and expectations.
Steps before entering into a contract
Where you contact us about a potential commercial arrangement, partnership or service, we may process information where necessary to take steps at your request before entering into a contract.
Legal obligation
We may process or retain information where necessary to meet legal, regulatory, accounting or tax obligations.
Consent
Where required, we rely on your consent for non-essential cookies, analytics or similar tracking technologies. Where consent is used, you may withdraw it at any time.
A contact-form privacy checkbox should confirm that the user has read the Privacy Policy. It should not automatically be treated as consent for unrelated marketing.
5. Contact form
When you submit the contact form, we use the information supplied to review and respond to your enquiry.
The form may include:
- Name — required
- Company — optional
- Email Address — required
- Enquiry Type — required
- Property — optional
- Message — required
- Privacy acknowledgement — required
You are not legally required to submit information through the form. However, we may be unable to respond if you do not provide enough information to understand and manage your enquiry.
Contact-form information is not added automatically to a marketing list.
6. Cookies and similar technologies
This website may use cookies and similar technologies.
Some cookies are essential for:
- website security;
- form operation;
- remembering cookie preferences;
- core website functionality.
Other technologies may be used for:
- analytics;
- visitor-behaviour measurement;
- performance monitoring;
- conversion tracking.
Where consent is required, non-essential technologies should not be activated until you choose to accept them.
Our cookie-control system should provide clear choices to Accept, Reject or Manage preferences.
Consent must involve a clear positive action, and rejecting non-essential cookies should be as easy as accepting them.
You can change or withdraw your cookie choices at any time using the cookie-settings control on the website. You may also restrict cookies through your browser settings, although some website features may not work correctly as a result.
7. Analytics and website measurement
We may use analytics and behaviour-measurement services such as:
- Google Analytics 4;
- Microsoft Clarity;
- Google Search Console;
- other website-performance or security tools.
These services may process information such as pages visited, device and browser information, approximate location, IP address, session activity, clicks, scrolling and navigation patterns, and cookie or similar identifiers.
Analytics information should not be described as completely anonymous in all circumstances because online identifiers and IP addresses may still constitute personal information.
Where required, analytics tools will only operate after cookie consent has been provided.
8. Spam protection and security services
We may use services such as Cloudflare Turnstile or another spam-protection provider to protect forms and website infrastructure.
These providers may process limited technical information required to:
- distinguish genuine users from automated traffic;
- prevent abuse;
- protect website availability;
- detect security threats.
We prefer low-friction or invisible protection rather than image-based CAPTCHA systems.
9. Who we share information with
We may share personal information with trusted suppliers that help us operate the website and manage enquiries, including:
- website-hosting providers;
- email-service providers;
- contact-form providers;
- website developers or technical support providers;
- analytics providers;
- spam-protection and cybersecurity services;
- professional advisers such as accountants, insurers or legal advisers;
- public authorities where disclosure is legally required.
These organisations should only process personal information for the relevant service and under appropriate contractual or legal controls.
We may also disclose information where necessary to comply with the law, protect our legal rights, investigate fraud or misuse, or protect website users or our digital properties.
10. Links to portfolio and external websites
AerospaceDigitalGroup.com contains links to separate websites, including portfolio properties such as:
- LacingCords.com;
- AircraftLacing.com;
- AircraftTapes.com;
- other properties added in the future.
It may also link to LinkedIn, manufacturer websites, supplier websites, technical resources and other third-party services.
These websites may operate their own privacy and cookie policies. Aerospace Digital Group is not responsible for the privacy practices, security or content of external websites. Users should review the privacy information provided by each external website.
11. International data transfers
Some technology providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate legal safeguard is used where required.
Depending on the provider and destination, safeguards may include:
- UK adequacy regulations;
- the UK International Data Transfer Agreement;
- the UK Addendum to approved contractual clauses;
- other legally recognised transfer protections.
12. How long we keep information
We do not keep personal information longer than reasonably necessary.
Contact enquiries
Contact-form submissions and related correspondence are normally retained for up to 24 months after the last meaningful communication.
Information may be kept longer where necessary for ongoing business discussions, contractual relationships, legal claims, accounting or tax requirements, regulatory obligations, or fraud or security investigations.
Analytics information
Analytics information is retained according to our configured retention settings, the relevant provider’s policies and the user’s cookie choices.
Security logs
Security and technical logs may be retained for a limited period where necessary to detect, investigate or prevent security incidents.
13. How we protect information
We use reasonable technical and organisational safeguards designed to protect personal information.
These may include:
- HTTPS encryption;
- reputable website hosting;
- restricted administrator access;
- strong passwords and authentication;
- website-security monitoring;
- software and plugin updates;
- spam protection;
- secure email systems;
- backups and access controls.
No internet transmission or storage system can be guaranteed to be completely secure.
14. Your data-protection rights
Depending on the circumstances, you may have the right to:
- be informed about how your information is used;
- request access to your personal information;
- ask us to correct inaccurate or incomplete information;
- ask us to delete information;
- ask us to restrict processing;
- object to processing based on legitimate interests;
- request data portability where applicable;
- withdraw consent where processing relies on consent;
- complain about how your information has been handled.
These rights are subject to legal conditions and exemptions.
To exercise a right, email hello@aerospacedigitalgroup.com.
Please include enough information for us to identify the relevant records and understand your request. We may need to verify your identity before completing a request.
15. Data-protection complaints
You may raise a data-protection complaint by contacting:
Email: hello@aerospacedigitalgroup.com
We will acknowledge and handle complaints in line with applicable data-protection requirements.
You also have the right to complain to the UK data-protection regulator, the Information Commissioner’s Office. You can find information about raising a complaint through the ICO’s official website.
We would appreciate the opportunity to address your concern directly before you contact the ICO, although you are not required to do so.
16. Automated decision-making
We do not use information submitted through this website to make automated decisions that produce legal or similarly significant effects.
17. Children’s information
This website is intended for business and professional audiences.
It is not directed at children, and we do not knowingly collect personal information from children.
If you believe a child has submitted personal information, please contact us so that we can review and, where appropriate, delete it.
18. Changes to this policy
We may update this Privacy Policy when:
- the website changes;
- new tools or services are introduced;
- portfolio properties are added;
- our processing activities change;
- legal or regulatory requirements change.
The latest version will always be published on this page. The “Last updated” date at the top will show when the policy was most recently revised.
19. Contact us
Questions about this Privacy Policy or the use of personal information can be sent to:
Aerospace Digital Group
Email: hello@aerospacedigitalgroup.com
Website: AerospaceDigitalGroup.com
Address: [Insert business or registered address if appropriate]